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Blog 23rd May 2019

Using small changes to tackle loneliness

Last week, the All Party Parliamentary Group on Social Integration published a new report, written in conjunction with The Challenge. It includes ideas to bring people together and reduce loneliness, such as using public transport as a place to spark conversation and connections, encouraging the development of intergenerational care homes,…

Blog 18th Jul 2019

Terms & Conditions Apply

Today we published our best practice guide on how to present contractual terms and privacy policies. Commissioned by BEIS, this guide is for all businesses who want to help their consumers better understand their T&Cs.

Blog 13th Aug 2019

Bringing consumers to the centre of consumer protection

Regulators are definitely getting smarter in their use of behavioural science and empirical methods, and lessons are being shared across the world. But are regulators still two steps behind commercial players, and particularly with respect to ‘market predators’?

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