Skip to content

Financial wellbeing for financial institutions

Throughout the Financial Capability Lab project we worked with a number of financial institutions to explore how they could work to improve the financial wellbeing of their customers.

We worked with Royal London and used customer transaction data and predictive analytics to find more effective ways of signposting pension customers to impartial guidance.

We also worked with Nationwide to integrate important behavioural insights into the design of a cutting-edge prize-linked savings account and to understand how best to communicate about its features.

We designed an interactive credit card slider to give customers more control by helping credit card holders pay back their debt faster by understanding the tradeoffs between repayment size and repayment timescales.

Want to work with us to improve the financial wellbeing of your clients?

Back to the FinCap homepage