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- Academic publication
- 7th Aug 2019
Enhancing central bank communications using simple and relatable information
Central bankers and the central banking literature are increasingly attuned to the importance of communications as a policy tool. However, less is known about how central bank communications should be drafted for maximal impact. Our paper contributes new insights in this regard. Using a large-scale online experiment with a sample…
- Report
- 18th Jul 2019
Improving consumer understanding of contractual terms and privacy policies: evidence-based actions for businesses
This guide is for all businesses who want to help their consumers better understand their T&C’s.
- Report
- 3rd Jul 2019
Increasing uptake of digital services at Companies House
Companies House manages over 30,000 customer transactions every day. It is essential that it can provide an efficient service and meet increasing demands on its resources. As part of its goal to reduce costs, save time and increase data integrity, Companies House has a strategic aim to become an entirely…
- Report
- 15th Apr 2019
The behavioural science of online harm and manipulation, and what to do about it
An exploratory paper to spark ideas and debate
- Report
- 4th Apr 2019
Behavior Change For Nature: A Behavioral Science Toolkit for Practitioners
We are fortunate to live in a world filled with both an abundance and diversity of life. Yet the growing scale and impact of human behaviour pose a grave risk to the natural world in irreversible ways. Deforestation, overfishing, ocean plastics, biodiversity loss, and climate change are increasingly threatening the…
- Report
- 28th Mar 2019
International development and behavioural insights
This report is a summary of international development work by the Behavioural Insights Team and its partners from 2017 to 2019.
- Report
- 4th Mar 2019
Reducing rent arrears at Metropolitan Thames Valley Housing
Rent arrears are a considerable challenge for Metropolitan Thames Valley Housing (Formally Metropolitan), with around 15-20% of customers in arrears at any one time. To address these challenges, BIT undertook a project adopting BIT’s standard TEST framework for how we approach a behavioural insights project.
- Report
- 28th Feb 2019
Testing behaviourally-informed messaging to increase rates of contact between mortgage lenders and customers facing arrears
A report for the Department for Communities, Northern Ireland
- Report
- 24th Jan 2019
The Behavioural Insights Team Annual Update Report 2017-18
Latest results from the team, covering issues from healthcare to humanitarian aid.
- Report
- 23rd Jan 2019
Behavioral Insights for Building the Police Force of Tomorrow
Attracting great candidates from diverse backgrounds is crucial to building a government workforce that can serve communities effectively and build trust among residents.
