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- Report
- 4th Nov 2019
Evaluating the Impact of SMS Reminders on Tax Compliance
The aim of this project was to evaluate the impact of SMS reminders on monthly VAT declarations in Guatemala. The trial involved 107,756 taxpayers with recorded mobile phone numbers, including both small companies and individuals.Three versions of SMS were sent to taxpayers either before or after a monthly deadline. We…
- Report
- 1st Nov 2019
EAST for Health & Safety
The EAST framework focuses on four simple principles to encourage a behaviour: make it Easy, Attractive, Social and Timely (EAST). This version of EAST focuses on how the behavioural insights approach can help keep people safe when they are at work. This field of health and safety in the workplace…
- Report
- 22nd Oct 2019
Increasing volunteer retention in West Java
The aim of this project was to encourage volunteers to take a more active role in the local government’s ‘Eco Village’ programme. We designed a two-arm randomised controlled trial, through which we tested longer monthly messages about environmental challenges (Treatment 1) compared to short, weekly messages that drew on behavioural…
- Report
- 8th Oct 2019
Boosting businesses: applying behavioural insights to business policy
Our new report, ‘Boosting businesses: applying behavioural insights to business policy’, provides a guide to policymakers on how behavioural insights can make business policy more effective. We set out lessons from first generation interventions to improve take-up and engagement among firms. Our accompanying practitioners’ toolkit includes guidance, tips and resources.…
- Report
- 28th Aug 2019
Evaluating Leadership and Management Programmes
Businesses in Sub-Saharan Africa (SSA) face a number of constraints to growth. Studies highlight the difficulty of accessing credit, fragmented markets, poor management practices, lack of infrastructure and an uncertain regulatory environment. Addressing barriers such as these could contribute to growth, productivity and job creation across SSA. CDC Group plc…
- Academic publication
- 27th Aug 2019
Behavioural insight and the labour market: evidence from a pilot study and a large stepped-wedge controlled trial
In this article, we describe two experiments measuring the impact of a collection of interventions informed by behavioural sciences to reduce unemployment. In a small-scale pilot study (n = 2,383) run in partnership with a Jobcentre in the UK, we found that small changes to the way jobseekers interacted with employment…
- Academic publication
- 7th Aug 2019
Enhancing central bank communications using simple and relatable information
Central bankers and the central banking literature are increasingly attuned to the importance of communications as a policy tool. However, less is known about how central bank communications should be drafted for maximal impact. Our paper contributes new insights in this regard. Using a large-scale online experiment with a sample…
- Report
- 18th Jul 2019
Improving consumer understanding of contractual terms and privacy policies: evidence-based actions for businesses
This guide is for all businesses who want to help their consumers better understand their T&C’s.
- Report
- 3rd Jul 2019
Increasing uptake of digital services at Companies House
Companies House manages over 30,000 customer transactions every day. It is essential that it can provide an efficient service and meet increasing demands on its resources. As part of its goal to reduce costs, save time and increase data integrity, Companies House has a strategic aim to become an entirely…
- Report
- 15th Apr 2019
The behavioural science of online harm and manipulation, and what to do about it
An exploratory paper to spark ideas and debate
