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  • Academic publication
  • 1st Dec 2019

Free riding or discounted riding? How the framing of a bike share offer impacts offer-redemption

We report the results of an experiment to increase use of a municipal bike sharing system. Two distinct groups – those who had newly moved close to a bike station (N=3,500) and those who lived in the vicinity of a newly built bike station (N=7,000) – were randomly assigned to…

  • Academic publication
  • 5th Nov 2019

Nudging early reduces administrative burden: Three field experiments to improve code enforcement

In the past decade, public sector organizations around the world have worked to simplify administrative processes as a way to improve user experience and compliance. Academic evidence on administrative burden supports this approach and there is a strong body of research showing that learning costs, compliance costs, and psychological costs…

  • Academic publication
  • 27th Aug 2019

Behavioural insight and the labour market: evidence from a pilot study and a large stepped-wedge controlled trial

In this article, we describe two experiments measuring the impact of a collection of interventions informed by behavioural sciences to reduce unemployment. In a small-scale pilot study (n = 2,383) run in partnership with a Jobcentre in the UK, we found that small changes to the way jobseekers interacted with employment…

  • Academic publication
  • 7th Aug 2019

Enhancing central bank communications using simple and relatable information

Central bankers and the central banking literature are increasingly attuned to the importance of communications as a policy tool. However, less is known about how central bank communications should be drafted for maximal impact. Our paper contributes new insights in this regard. Using a large-scale online experiment with a sample…

  • Academic publication
  • 12th May 2018

Testing Local Descriptive Norms and Salience of Enforcement Action: A Field Experiment to Increase Tax Collection

The use of behavioural science interventions, and particularly social norms, in tax compliance has become a growth industry for scholars and practitioners alike in recent years.

  • Academic publication
  • 25th Oct 2017

Evaluation of Complex Whole-School Interventions: Methodological and Practical Considerations

Evaluating the impact of complex whole-school interventions (CWSIs) is challenging.

  • Academic publication
  • 2nd Aug 2017

Levelling the playing field in police recruitment: Evidence from a field experiment on test performance

How to increase diversity in the police is an unanswered question that has received significant political and media attention. One area of intervention is the recruitment process itself.

  • Academic publication
  • 28th Apr 2017

Failure to CAPTCHA Attention: Null Results from an Honesty Priming Experiment in Guatemala

We report results from a large online randomised tax experiment in Guatemala. The trial involves short messages and choices presented to taxpayers as part of a CAPTCHA pop-up window immediately before they file a tax return, with the aim of priming honest declarations.

  • Academic publication
  • 20th Apr 2017

Using text reminders to increase attendance and attainment: Evidence from a field experiment

In a large-scale field experiment, we use text message reminders to increase student attendance and attainment within UK government-sponsored literacy and numeracy programs for adults.

  • Academic publication
  • 19th Apr 2017

I get by with a little help from my friends: Two field experiments on social support and attendance in further education colleges in the UK

In recent years, there has been an increasing recognition that broader socioeconomic and environmental conditions such as school climate and the availability of peer, parental, and tutor support shape motivation and educational success as much as, or more than, individual-level factors such as personality.