Micah is an Advisor with BIT North America. She works with city governments to apply behavioral insights across a wide range of policy areas. Micah holds a Master of Public Policy from the John F. Kennedy School of Government at Harvard University and B.A in Anthropology from the University of Kansas, where she graduated with highest distinction and Phi Beta Kappa. Before joining BIT, Micah worked at Mathematica Policy Research and conducted data analysis and program evaluation for federal nutrition and education programs. She also spent time with the Port Authority of New York and New Jersey to apply behavioral science principles toward improving customer service and operations across their facilities.