- Paypal's T&Cs are longer than #Hamlet. Do your customers understand or even read your website’s #T&Cs? Here’s our guide on how to present T&Cs. Tweet
- ‘I have read and accepted the T&Cs’ may be the biggest lie on the #internet. We can start to address this with simple changes to how #T&Cs are presented. Tweet
- Simple presentation tools can increase #consumer understanding of #T&Cs by up to 36%. Tweet
An evidence-based, best practice guide on presenting contractual terms and privacy policies. Commissioned by BEIS, and working in collaboration with regulators and academics, we designed and tested 18 techniques to improve consumer engagement and understanding.
This guide is for all businesses who want to help their consumers better understand their T&Cs. Alongside the best practice guide, we are also publishing a full technical report and background literature review.