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- Report
- 9th Apr 2024
Improving the user journey to reduce dropout from residential gambling services
BIT’s Gambling Policy & Research Unit partnered with Gordon Moody to help address the issue of high dropout rates during the application process.
- Report
- 27th Mar 2024
Behavioural Audit of Gambling Management Tools
In this report, BIT’s Gambling Policy and Research Unit presents findings from a behavioural audit of the user journey and design of gambling management tools.