BIT Working Paper No. 003 / A randomised controlled trial to measure the impact of supportive text messages on attendance and engagement with treatment among lmproving Access to Psychological Therapies (IAPT) patients
In 2019/20 1.7 million people were referred into the Improving Access to Psychological Therapies (IAPT) service in England. Of these, one in three did not complete a course of treatment (defined as attending two or more treatment appointments). One reason for dropout is long wait times with limited communication.