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1-6 of 6 results

Report 20th Mar 2024

Fair4All Finance's Customer Engagement Support Guide

The Behavioural Insights Team (BIT), in conjunction with Fair4All Finance, have worked with three community finance providers to launch a new customer engagement support guide to better improve customer engagement using insights from behavioural science.

Report 20th Sep 2023

Using behavioural insights to improve employee financial resilience

By the end of 2023, one million UK households are set to run out of savings entirely. The economic pressures on the country’s workforce resulting from the pandemic and Russian invasion of Ukraine, among other factors, are immense. Without savings – both immediate and pension savings – individuals are completely vulnerable…

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