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  • Report
  • 17th Jul 2024

Review of Online Choice Architecture and Vulnerability

Commissioned by Citizens Advice, this report explores how online choices architecture disproportionately harm vulnerable consumers, recommending this architecture and vulnerability should be addressed together to protect consumers.

  • Blog
  • 13th Jul 2023

The low cost policy that the renter's reform bill doesn't cover

The Renters Reform Bill has been making its way through the House of Commons since May of this year. The bill includes many long-awaited reforms, such as eliminating ‘no fault’ section 21 evictions, and making it illegal for landlords to discriminate against people who receive benefits or who have children.…

  • Blog
  • 8th Apr 2021

Results from (probably) the first behavioural experiments with landlords in the UK

There is a growing need to establish effective ways to encourage private landlords to let properties to those on Universal Credit, both from a property owner and renter point of view. To address the dearth of evidence in this space, we ran two online randomised controlled trials, using our experiment platform…

  • Blog
  • 11th Mar 2021

Increasing take up of free childcare to improve outcomes in Greater Manchester

One of the ways HMG encourages parents to put their children in early education is through the free early education entitlement for two-year-olds (also known as the two year old offer), which gives low income parents and parents of children with special educational needs up to 15 hours of free…

  • Blog
  • 28th Jan 2021

Going local with the COVID-19 vaccine

While national campaigns for the COVID-19 vaccine often focus on encouraging uptake across broad and easy to reach segments of the population, Local Authorities are often responsible for 'last mile' work ensuring that messages reach those who are digitally excluded, those who don’t speak English or those who might be…

  • Report
  • 1st Nov 2019

EAST for Health & Safety

The EAST framework focuses on four simple principles to encourage a behaviour: make it Easy, Attractive, Social and Timely (EAST). This version of EAST focuses on how the behavioural insights approach can help keep people safe when they are at work. This field of health and safety in the workplace…

  • Blog
  • 1st Nov 2019

Keeping people safe at work using behavioural insights

It’s Friday and for many in the UK, the weekend means a trip to the local chippy to enjoy some fish and chips. But getting fish to our tables has a hidden high cost: commercial fishing remains one of the nation’s deadliest professions. One of the leading causes of death…

  • Blog
  • 15th Aug 2019

BIT joins forces with the Centre for Homelessness Impact (CHI) to drive behaviour change in landlords

BIT is working with the Centre for Homelessness Impact (CHI) to test the effectiveness of homelessness interventions by applying - and rigorously evaluating - behavioural science methods.

  • Blog
  • 12th Jun 2019

Integrating health and social care: making it work for staff

Navigating the challenges facing local government

  • Blog
  • 19th Dec 2018

How can we end the Loyalty Penalty?

The Competition and Markets Authority (CMA) has this week recommended 8 reforms to tackle the loyalty penalty across five essential markets – savings accounts, home insurance, broadband, mobile, and mortgages – in response to the ‘super-complaint’ Citizens Advice submitted on this issue. Here are our recommendations.