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- 22nd Mar 2019
Applying behavioural science to manage England’s water resources
The world is running out of water, but surely not ‘rainy Britain’, right?
- 20th Jul 2018
Improving the annual electoral canvass
What we found in our trial surprised us: our most effective intervention was the business-as-usual letter repackaged in a modified envelope.
- 12th Feb 2018
One letter that triples energy switching
In the UK, 9.5 million households can save over £300 a year by switching energy supplier. For many people that is a substantial boost to their household budget, and yet in a survey of UK consumers, the Competition and Markets Authority (CMA) found that 34% of respondents had never considered…
- 16th Jun 2017
Introducing Test+Build – a BI Venture
Test+Build: a new tool to help you run your own randomised controlled trial. Register your interest here. Work in fraud, error, and debt, and especially tax compliance and collection, has always been a core part of what the Behavioural Insights Team (BIT) does. One of our favourite pieces of work…
- 3rd May 2016
How can a letter increase sewer bill payments?
As more residents and businesses fail to pay their sewer bills, cities across the United States have had to resort to turning off water services to prompt them to pay. In some cities, sewer charges are included on the water bill and collected by the utility company. This makes it…
- 4th Mar 2016
How can a letter encourage us to pay our parking fines?
Like death and taxes, parking tickets are a fact of life - especially in urban areas. While no driver likes seeing that slip of paper tucked under their windshield wiper, parking tickets serve important functions - like keeping busy roadways free of impediments and making parking fair to all drivers.…