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- Blog
- 12th Feb 2018
One letter that triples energy switching
In the UK, 9.5 million households can save over £300 a year by switching energy supplier. For many people that is a substantial boost to their household budget, and yet in a survey of UK consumers, the Competition and Markets Authority (CMA) found that 34% of respondents had never considered…
- Blog
- 12th Apr 2018
Modernising consumer markets: the Consumer Green Paper
At BIT, we are passionate about ensuring that consumers benefit from well-functioning markets — from better deals to higher quality services. We want governments, regulators and businesses to, in Richard Thaler’s phrase, ‘nudge for good’. The UK Government’s Consumer Green Paper, published yesterday, encourages just that. The Green Paper is…
- Report
- 18th Jul 2019
Improving consumer understanding of contractual terms and privacy policies: evidence-based actions for businesses
This guide is for all businesses who want to help their consumers better understand their T&C’s.
- Blog
- 18th Jul 2019
Terms & Conditions Apply
Today we published our best practice guide on how to present contractual terms and privacy policies. Commissioned by BEIS, this guide is for all businesses who want to help their consumers better understand their T&Cs.
- Blog
- 23rd Oct 2019
And the award goes to...
Each year, the BX Awards celebrate the finest researchers and practitioners in the field of behavioural science. Here we take a look at the 2019 winners and runner-ups and their impactful work.