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- Report
- 4th Mar 2019
Reducing rent arrears at Metropolitan Thames Valley Housing
Rent arrears are a considerable challenge for Metropolitan Thames Valley Housing (Formally Metropolitan), with around 15-20% of customers in arrears at any one time. To address these challenges, BIT undertook a project adopting BIT’s standard TEST framework for how we approach a behavioural insights project.
- Report
- 28th Feb 2019
Testing behaviourally-informed messaging to increase rates of contact between mortgage lenders and customers facing arrears
A report for the Department for Communities, Northern Ireland
- Blog
- 9th Oct 2018
Reducing rent arrears in social housing
BIT has been working with Metropolitan1, a housing association with approximately 40,000 properties, mainly in East Midlands, East Anglia and London since early 2017. Rent arrears are a challenge for Metropolitan - as they are for many social landlords - with around 15-20% of Metropolitan customers in arrears at any one time.…
- Blog
- 10th Sep 2018
How new number plates could green Britain's roads
Yesterday Chris Grayling announced a consultation on green number plates as part of efforts to increase ownership of zero emission vehicles and cut Britain’s carbon emissions. The idea, already implemented in countries like Norway, Canada, and China, would make electric and hydrogen cars much more visible on our roads. We…