Skip to content

Results

Browse through your search results here.

Content type
Service areas
Offices
Year
Languages
Focus areas

1-9 of 9 results

Report 17th Jul 2024

Review of Online Choice Architecture and Vulnerability

Commissioned by Citizens Advice, this report explores how online choices architecture disproportionately harm vulnerable consumers, recommending this architecture and vulnerability should be addressed together to protect consumers.

Report 15th Jun 2023

Fighting online scams in France

Every year, 780 000 people in France buy a product or service that is not delivered, does not meet expected quality standards, or leads to hidden costs. Most of these scams occur in online retail environments, where fraudsters use malicious ‘dark patterns’ to encourage impulsive purchases. BIT partnered with the…

Also available in: Français

Report 29th Jun 2021

Designing a One-Stop Shop on Child Online Safety for businesses

In a 12-month research project for the Department for Digital, Culture, Media and Sport, we conducted a survey, interviews, workshops and a literature review to explore the behavioural barriers that currently prevent businesses from accessing online information about their child online safety responsibilities. Businesses report the need for a single,…

Design and development by Soapbox.