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  • Person

Isabel Kaldor

Isabel is an Associate Advisor based in the London office, working in the Work and Equalities team. Prior to joining BIT, she worked as an analyst in the NSW Treasury. Isabel has also gained experience in the private sector, managing machine learning projects in a global AI firm. Isabel recently…

  • Report
  • 20th Mar 2024

Fair4all Finance's Customer Engagement Support Guide

The Behavioural Insights Team (BIT), in conjunction with Fair4All Finance, have worked with three community finance providers to launch a new customer engagement support guide to better improve customer engagement using insights from behavioural science.

  • Blog
  • 20th Mar 2024

Using behavioural insights to support the community finance sector 

This week, we published a toolkit in partnership with Fair4All Finance that followed this approach for the benefit of the community finance sector. Read on to find out more about our advisory work in action. 

  • Working paper
  • 18th Mar 2024

The Shrouded Economy

Executive summary Across the economy, consumers struggle to tell the difference between good and bad products. Critical information, from price to quality, is either missing, hard to access, or hard to compare. The markets are ‘shrouded’. This has obvious costs for consumers, but the effects on the economy run much…

  • Press release
  • 18th Mar 2024

UK GDP held back by hidden information on price and quality

A lack of available information that could help consumers and businesses compare quality and price when buying goods or services is costing the UK economy around £14 billion in revenue, new research from the Behavioural Insights Team (BIT) finds.

  • Blog
  • 13th Mar 2024

Growth Vouchers: Introducing Randomised Control Trials to Government Policy

The Centre for Economic Performance at the LSE recently published the results of a randomised control trial to evaluate the impact of business Growth Vouchers. BIT was involved in the design of this trial from the very beginning and here we reflect on the importance of RCTs, why this one…

  • Blog
  • 28th Dec 2023

Three Promising Opportunities for Applied Behavioral Science Compliance, Cybersecurity & Human Resources

Applied behavioral science has flourished in the private sector over the past decade. Today, there are an estimated 154 corporate behavioral science teams. And this figure doesn’t begin to capture the full magnitude of this work, including recent projects by such disparate companies as Unilever, Indeed and Meta.  

  • Blog
  • 6th Oct 2023

How can benefits calculators and grants portals help the financially vulnerable? 

According to the social policy company Policy in Practice, £19 billion in benefits go unclaimed in the UK each year. The cost of living crisis will likely result in this number growing yet further, as the government has moved to supplement the incomes of benefit claimants. 

  • Blog
  • 2nd Oct 2023

Learn how to use behavioural science to improve your business leadership & decision-making

But by understanding how and why we make the decisions that we do, we can improve how we make decisions as individuals and how large groups of people make decisions at scale.

  • Blog
  • 25th Sep 2023

Pilot findings from Phoenix Group’s Midlife MOT

The UK government’s “Midlife MOT” initiative aims to support individuals in midlife and is a review for workers in their 40s and 50s that helps them assess their finances, skills and health and helps to prepare for retirement and build financial resilience.