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  • Academic publication
  • 6th Aug 2013

Collection of Delinquent Fines: An Adaptive Randomized Trial to Assess the Effectiveness of Alternative Text Messages

This paper reports the results of a large randomized controlled trial, led by the UK Cabinet Office's Behavioural Insights Team, which was designed to test the effectiveness of mobile phone text messaging as an alternative method of inducing people to pay their outstanding fines.

  • Person

Dr Antonio Silva

Antonio is the Head of Integration and Social Cohesion. Since joining BIT in 2013, Antonio has worked on a range of policy areas, including education, loneliness and crime. He designed one of the world's first robust evaluations of counter-radicalisation programmes and is currently leading the design of large scale interventions…

  • Person

Dr Alex Gyani

Alex is the Director of Research and Methodology for APAC at the Behavioural Insights Team. He has been based in Sydney since 2014 and oversees the team’s research and evaluation work across Singapore, Australia and New Zealand. Since joining the team in 2012, he has worked in a diverse set…

  • Person

Ed Bradon

Ed is the leader of our Home Affairs, Security and International Development practice. Since joining the team in London in 2014, Ed has worked to establish the international footprint of behavioural insights, first as a founding member of our first overseas office in Sydney, Australia, and then across the Asia-Pacific…

  • Person

Monica Wills Silva

Monica is the Director of International Programmes for BIT EMEA. Since joining the team in 2015, she has worked with a broad range of partners including charities and international organisation (the World Bank, the Inter-American Development Bank, UNDP, UNICEF, CIFF), the UK government (Department For International Development, the Foreign and…

  • Person

Dr Karen Tindall

Karen is a Principal Advisor based in our Sydney office, focusing on domestic violence, community resilience, health, and charitable giving. She holds a PhD in Political Science from the Australian National University, in the field of public sector crisis management. Karen is an Adjunct Associate Professor at the Institute for…

  • Person

Chloe Bustin

Chloe is a Principal Advisor in the International Programmes team. Since joining BIT in 2016, she has worked on a broad range of policy areas in the UK and overseas, including gender equality, crime prevention, poverty reduction, employment, corruption and tax. She has collaborated with government partners, international organisations, such…

  • Person

Edward Flahavan

Ed is a Principal Advisor in our Home Affairs and Security team. His role involves managing research projects with central government departments and other partners. Since joining BIT in 2016 he has held a number of roles including working as Policy Advisory to BIT’s CEO, David Halpern along with a…

  • Person

Ruth Persian

Ruth Persian is a Principal Research Advisor in BIT’s London office. She oversees the research function for our UK work on crime & justice, education and social cohesion. Ruth has extensive experience in designing impact evaluations using experimental and quasi-experimental approaches, having worked on over 15 behavioural insights projects in…

  • Person

Dr Serene Koh

Serene heads BIT's Singapore office. She leads our domestic consultancy work as well as our capability building across the region. She has been with the Singapore office since it was founded in 2016. Before BIT, Serene was a researcher with the Ministry of Communications and Information where she led the…