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  • Person

Ed Flahavan

Ed is a director leading our teams applying behavioural science to education, justice and policing, and security and defence. His role involves managing research projects with central government departments and other partners. Since joining BIT in 2016 he has held a number of roles including working as Policy Advisory to…

  • Person

Lucy Makinson

Lucy is Head of Policy for the Behavioural Insights Team & Nesta. She leads the organisations’ Rapid Insights Team, which brings together new research and expertise from both organisations to address pressing policy challenges. Lucy has a background in both policy and research, having previously worked as Policy Advisor to…

  • Person

Chloe Bustin

Chloe is a Principal Advisor in the International Programmes team. Since joining BIT in 2016, she has worked on a broad range of policy areas in the UK and overseas, including gender equality, crime prevention, poverty reduction, employment, corruption and tax. She has collaborated with government partners, international organisations, such…

  • Person

Dr Karen Tindall

Karen is a Principal Advisor based in our Sydney office, focusing on domestic violence, community resilience, health, and charitable giving. She holds a PhD in Political Science from the Australian National University, in the field of public sector crisis management. Karen is an Adjunct Associate Professor at the Institute for…

  • Person

Mónica Wills Silva

Mónica is the Director of International Programmes for BIT EMEA. Since joining the team in 2015, she has worked with a broad range of partners including charities and international organisation (the World Bank, the Inter-American Development Bank, UNDP, UNICEF, CIFF), the UK government (Department For International Development, the Foreign and…

  • Person

Dr Alex Gyani

Alex is the Managing Director of the Behavioural Insights Team's APAC offices. He has been based in Sydney since 2014. He has advised governments around the world on how to use behavioural science to improve policy outcomes and increase the use of evidence-based policy more generally. Previously Alex oversaw the…

  • Person

Dr Antonio Silva

Antonio is the Head of Integration and Social Cohesion. Since joining BIT in 2013, Antonio has worked on a range of policy areas, including education, loneliness and crime. He designed one of the world's first robust evaluations of counter-radicalisation programmes and is currently leading the design of large scale interventions…

  • Academic publication
  • 6th Aug 2013

Collection of Delinquent Fines: An Adaptive Randomized Trial to Assess the Effectiveness of Alternative Text Messages

This paper reports the results of a large randomized controlled trial, led by the UK Cabinet Office's Behavioural Insights Team, which was designed to test the effectiveness of mobile phone text messaging as an alternative method of inducing people to pay their outstanding fines.