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  • Blog
  • 25th Jan 2024

ChatGOV: Will people trust AI tools to help them use public services?

At BIT, we’re excited about AI’s potential to improve how citizens interact with public services - from providing tailored advice, to streamlining application processes. 

  • Person

Trisha Harjani

Trisha is an Associate Research Advisor in the Education, Social Cohesion, and Home Affairs team where she supports the team in the design, implementation and evaluation of trials. Before her role at BIT, Trisha worked as a Research Assistant at the University of Cambridge and the Hong Kong University of…

  • Blog
  • 21st Dec 2023

Improving handwashing in Rohingya settlements in Cox’s Bazar

With the generous support of Reckitt Global Hygiene Institute (RGHI), BIT collaborated with the BRAC Social Innovation Lab (SIL) to encourage usage of HWSs among the Rohingya nationals in Cox’s Bazar, Bangladesh through developing BI-informed communication interventions that addressed behavioural barriers faced by the community. 

  • Blog
  • 23rd Nov 2023

Breaking the cycle of silence: Using behavioural insights to tackle gender-based violence in Indonesia

One in three women in Indonesia have experienced violence by an intimate male partner during their lifetime. To promote gender justice in Indonesia, we worked with independent researchers affiliated with UNDP Indonesia who conducted immersion research with GBV survivors.

  • Blog
  • 23rd Nov 2023

Menggunakan wawasan perilaku untuk mengatasi kekerasan berbasis gender di Indonesia

Wawasan perilaku (behavioural insights) memiliki peran yang penting dalam mengatasi kekerasan berbasis gender (KBG). BIT telah mengerjakan berbagai proyek yang bertujuan untuk mengatasi KBG di berbagai negara. Kami telah merancang kampanye untuk mendorong para penyintas KBG untuk mencari bantuan di Honduras dan El Salvador, mendesain pesan untuk mendorong para bystander…

  • Blog
  • 2nd Nov 2023

AI & BI : Building Trustworthy Tools - Testing AI chatbots in Public Service

We need powerful and safe frontier AI models. But we also need an interface that people trust and want to use. That’s why we’re running an experiment to understand how people might interact with AI in public services.

  • Blog
  • 19th Oct 2023

Encourager la participation des femmes au dépistage du cancer du sein

Sur la période 2021-2022, en France, moins de 50% des femmes éligibles  au programme de dépistage organisé du cancer du sein y ont participé. À titre de comparaison, elles étaient 65% au Royaume-Uni.

  • Blog
  • 18th Oct 2023

Groundbreaking research on WhatsApp chatbot to reduce intimate partner violence published in PLOS

Patterns of violence can start at an impressionable age, when teenagers and women start their first serious relationships and learn what is “normal”—or even desirable—in a partner. There is a strong connection between positive power equity beliefs and lower IPV prevalence.

  • Blog
  • 11th Oct 2023

Combating sedentary behaviour in the office, one step at a time

Four out of ten French people spend more than 7 hours a day sitting down and 95% of us do not exercise enough to protect our health from the consequences of this sedentary lifestyle. That's why Paris 2024 is trying to encourage Parisians to "move more," starting in their own…

  • Blog
  • 10th Oct 2023

Combattre la sédentarité au bureau, une marche après l’autre

Le Behavioural Insights Team (BIT) a accompagné Paris 2024 dans ce défi. Après avoir observé et interrogé les équipes de Paris 2024, les chercheurs et designers du BIT ont conçu des interventions pour promouvoir l'usage des escaliers en interne.