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Financial Capability Lab

The Financial Capability Lab was a multi-year £2.5m programme – the biggest of its kind – that ran from 2016 to 2022 to design and test new ways to help people better manage their money. 

The Lab, which was a partnership between the Money and Pensions Service and the Behavioural Insights Team, focused on three themes: help people build savings, get financial help, and manage their credit.

Over the course of its duration the Lab:

  • Generated 244 novel ideas on improving financial capability with the help of 90 experts
  • Tested the most promising 17 ideas through online experiments with more than 10,000 participants
  • Further developed and rigorously tested a more targeted set of ideas with a dozen companies and 130,000 participants
  • Created valuable new evidence on how to improve people’s financial capability

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