- 2016
- Metropolitan Police
Challenge
Police officers, including Metropolitan Police Service (MPS) staff, are susceptible to phishing emails. This puts their networks at risk of cyber attacks.
Insight
Optimism bias is a person’s tendency to overestimate their abilities, the quality of their plans and the likelihood of future success. This overconfidence can affect decision-making and make police officers susceptible to cyber attacks.
Approach
A mock phishing email was sent to MPS employees as a teaching moment.
Result & Impact
Using a fake phishing email as a teaching moment made MPS employees less likely to be caught out by phishing attacks in the future.