Cyber attacks against police

  • 2016
  • Metropolitan Police
Challenge

Police officers, including Metropolitan Police Service (MPS) staff, are susceptible to phishing emails. This puts their networks at risk of cyber attacks.

Insight

Optimism bias is a person’s tendency to overestimate their abilities, the quality of their plans and the likelihood of future success. This overconfidence can affect decision-making and make police officers susceptible to cyber attacks.

Approach

A mock phishing email was sent to MPS employees as a teaching moment.

Result & Impact

Using a fake phishing email as a teaching moment made MPS employees less likely to be caught out by phishing attacks in the future.