Increasing remote learning engagement

Engagement with remote learning tools is far lower than engagement with in-person learning.

We used two insights to try to boost uptake of remote learning tools:

• Timely prompts. If people are given reminders at the right time, it can help them to take action.
• Defaults. People have a tendency to stick with pre-set options (‘defaults’). Changing the default can therefore change behaviour.

We created new prompts to watch instructional videos after a person submitted a wrong answer. We also changed the default on an underused revision tool from ’opt in’ to ‘opt out’.

Views of helpful videos doubled and use of the revision tool increased by 42 per cent, leading to increased answer accuracy.