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Blog 23rd May 2019

Using small changes to tackle loneliness

Last week, the All Party Parliamentary Group on Social Integration published a new report, written in conjunction with The Challenge. It includes ideas to bring people together and reduce loneliness, such as using public transport as a place to spark conversation and connections, encouraging the development of intergenerational care homes,…

Report 3rd Jul 2019

Increasing uptake of digital services at Companies House

Companies House manages over 30,000 customer transactions every day. It is essential that it can provide an efficient service and meet increasing demands on its resources. As part of its goal to reduce costs, save time and increase data integrity, Companies House has a strategic aim to become an entirely…

Blog 18th Jul 2019

Terms & Conditions Apply

Today we published our best practice guide on how to present contractual terms and privacy policies. Commissioned by BEIS, this guide is for all businesses who want to help their consumers better understand their T&Cs.

Academic publication 7th Aug 2019

Enhancing central bank communications using simple and relatable information

Central bankers and the central banking literature are increasingly attuned to the importance of communications as a policy tool. However, less is known about how central bank communications should be drafted for maximal impact. Our paper contributes new insights in this regard. Using a large-scale online experiment with a sample…

Design and development by Soapbox.