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11-20 of 37 results

  • Blog
  • 19th Dec 2018

How can we end the Loyalty Penalty?

The Competition and Markets Authority (CMA) has this week recommended 8 reforms to tackle the loyalty penalty across five essential markets – savings accounts, home insurance, broadband, mobile, and mortgages – in response to the ‘super-complaint’ Citizens Advice submitted on this issue. Here are our recommendations.  
  • Blog
  • 3rd Apr 2019

Nudge 2.0

‘Nudge’, the landmark book by Richard Thaler and Cass Sunstein, turned ten this year. Shortly after its publication, public sector experiments started to prove the concept at scale: adding social norms to tax letters and using defaults to get more people saving for retirement, for example. These first generation nudges…
  • Blog
  • 8th Apr 2019

How behavioural insights can help us regulate tech companies and keep people safe online

New White Paper from the UK government aims to tackle online harms
  • Blog
  • 15th Apr 2019

Tackling online harms and manipulations: download our new paper

Most of us will spend at least half of our free time over the next year looking at screens
  • Report
  • 15th Apr 2019

The behavioural science of online harm and manipulation, and what to do about it

An exploratory paper to spark ideas and debate
  • Report
  • 18th Jul 2019

Improving consumer understanding of contractual terms and privacy policies: evidence-based actions for businesses

This guide is for all businesses who want to help their consumers better understand their T&C’s.
  • Blog
  • 18th Jul 2019

Terms & Conditions Apply

Today we published our best practice guide on how to present contractual terms and privacy policies. Commissioned by BEIS, this guide is for all businesses who want to help their consumers better understand their T&Cs.
  • Blog
  • 4th Sep 2019

The Story of Narratives

Professor Robert Shiller, Nobel Prize-winning economist joins us at the Behavioural Exchange Conference tomorrow. His latest work on narrative economics shows how stories and narratives are inherent to the human experience. We think they could be better understood and deployed in public policy.
  • Report
  • 8th Oct 2019

Boosting businesses: applying behavioural insights to business policy

Our new report, ‘Boosting businesses: applying behavioural insights to business policy’, provides a guide to policymakers on how behavioural insights can make business policy more effective. We set out lessons from first generation interventions to improve take-up and engagement among firms. Our accompanying practitioners’ toolkit includes guidance, tips and resources.…
  • Blog
  • 4th Nov 2019

Beyond disclosure

This month, the Australian Securities and Investments Commission (ASIC) and the Dutch Authority for the Financial Markets (AFM) published their report calling time on disclosures.This leaves us with a hard question: if disclosure isn’t enough, where should financial regulators look next?