1-10 of 31 results
Fairness and transparency form the cornerstone of trust in any consumer-business relationship. This is no different for gambling: fairness and transparency are essential to ensure customers feel confident that games follow established rules, the odds and terms are clear, and they are protected from harm. However, research on consumer perceptions…
New report with the LEGO Group explores how governments can regulate digital technology to boost children's well-being, moving beyond harm prevention to shaping markets for good
When we ask people who gamble, we hear many different ideas of fairness depending on the context. Some describe certain practices as unfair: confusing terms and conditions, adverts that pressure and overwhelm and ‘trap’ people into gambling or spending more than they want to, and the practice of gambling companies suspending…
Executive summary Across the economy, consumers struggle to tell the difference between good and bad products. Critical information, from price to quality, is either missing, hard to access, or hard to compare. The markets are ‘shrouded’. This has obvious costs for consumers, but the effects on the economy run much…
The Centre for Economic Performance at the LSE recently published the results of a randomised control trial to evaluate the impact of business Growth Vouchers. BIT was involved in the design of this trial from the very beginning and here we reflect on the importance of RCTs, why this one…
But by understanding how and why we make the decisions that we do, we can improve how we make decisions as individuals and how large groups of people make decisions at scale.
The past 12 months have seen big changes in the UK gambling space. The release of the white paper, of course, but also the largest fine for a gambling operator, partly for failing to protect those who gamble from harm. The end of these 12 months also marks the end…
This discussion paper presents ideas to reduce gambling harm by reshaping the market. In the UK gambling market, incentives are not strong enough for operators to prevent gambling harm, apart from at the extreme ends. A well-designed market would align operator incentives with improving consumer welfare and well-being.
A lot depends on market ‘sentiment’, i.e. economic actors’ beliefs or attitudes towards specific financial instruments, institutions or entire market segments, in turn influencing their behaviour. A critical element shaping confidence is the expectation of how others will act.
On 29 November BIT's Gambling Policy and Research Unit (GPRU) held an event at the UK House of Lords bringing together key stakeholders, policy and decision makers who are working in the field of reducing gambling harms - GPRU's core mission. Attendees included representatives from industry organisations, support services and…
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