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1-5 of 5 results

Blog 7th Sep 2023

Keeping Household Water Quality Safe

In 2022, we used behavioral insights to help Chicago achieve a 52.8% lead testing kit return rate, which may be the highest in the nation (to the best of our knowledge).

Report 7th Sep 2023

Increasing lead kit return rates among Chicago residents

We partnered with Chicago’s Department of Water Management (DWM) through What Works Cities Certification program—launched by Bloomberg Philanthropies—to increase uptake of the city’s lead testing program. In 2022, we helped the city achieve a 52.8% lead testing kit return rate, which may be the highest in the nation (to the…

Blog 20th Jun 2022

How can governments increase program uptake?

A government designs a great service or program to support its residents. Although many people qualify, the program receives just a few applications. How can we increase uptake? While traditional marketing can sometimes raise awareness of programs and services, encouraging people to make use of them may involve a series…

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