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  • Report
  • 18th Jul 2019

Improving consumer understanding of contractual terms and privacy policies: evidence-based actions for businesses

This guide is for all businesses who want to help their consumers better understand their T&C’s.

  • Report
  • 3rd Jul 2019

Increasing uptake of digital services at Companies House

Companies House manages over 30,000 customer transactions every day. It is essential that it can provide an efficient service and meet increasing demands on its resources. As part of its goal to reduce costs, save time and increase data integrity, Companies House has a strategic aim to become an entirely…

  • Report
  • 15th Apr 2019

The behavioural science of online harm and manipulation, and what to do about it

An exploratory paper to spark ideas and debate

  • Report
  • 4th Apr 2019

Behavior Change For Nature: A Behavioral Science Toolkit for Practitioners

We are fortunate to live in a world filled with both an abundance and diversity of life. Yet the growing scale and impact of human behaviour pose a grave risk to the natural world in irreversible ways. Deforestation, overfishing, ocean plastics, biodiversity loss, and climate change are increasingly threatening the…

  • Report
  • 28th Mar 2019

International development and behavioural insights

This report is a summary of international development work by the Behavioural Insights Team and its partners from 2017 to 2019.

  • Report
  • 4th Mar 2019

Reducing rent arrears at Metropolitan Thames Valley Housing

Rent arrears are a considerable challenge for Metropolitan Thames Valley Housing (Formally Metropolitan), with around 15-20% of customers in arrears at any one time. To address these challenges, BIT undertook a project adopting BIT’s standard TEST framework for how we approach a behavioural insights project.

  • Report
  • 28th Feb 2019

Testing behaviourally-informed messaging to increase rates of contact between mortgage lenders and customers facing arrears

A report for the Department for Communities, Northern Ireland

  • Report
  • 24th Jan 2019

The Behavioural Insights Team Annual Update Report 2017-18

Latest results from the team, covering issues from healthcare to humanitarian aid.

  • Report
  • 23rd Jan 2019

Behavioral Insights for Building the Police Force of Tomorrow

Attracting great candidates from diverse backgrounds is crucial to building a government workforce that can serve communities effectively and build trust among residents.

  • Report
  • 28th Nov 2018

Applying Behavioural Insights to Labour Markets

Employment is one of the most important policy areas that governments manage. Yet, it is one with ample room for more use of evidence. Due to location and contextual factors, labour market policies are also often tailored to the economic needs of a country or region. For these reasons, continuous…