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1-10 of 10 results

  • Report
  • 9th Apr 2024

Improving the user journey to reduce dropout from residential gambling services

BIT’s Gambling Policy & Research Unit partnered with Gordon Moody to help address the issue of high dropout rates during the application process. 
  • Report
  • 27th Mar 2024

Behavioural Audit of Gambling Management Tools

In this report, BIT’s Gambling Policy and Research Unit presents findings from a behavioural audit of the user journey and design of gambling management tools.
  • Report
  • 16th Feb 2024

Gambling management tool survey results

In this report, BIT’s Gambling Policy & Research Unit presents findings from a survey looking at individuals’ who gamble opinions towards gambling management tools (deposit limits, reality checks, self exclusion etc).
  • Report
  • 18th Dec 2023

Can spending limits in a banking app support safer gambling?

In this report, BIT’s Gambling Policy & Research Unit presents findings from a study which measured the impact of different designs of spending limits on gambling behaviour. We found that spending limits are a promising preventative tool which could help customers manage their gambling spend.
  • Report
  • 23rd Nov 2023

How do activity statements impact gambling behaviour?

In this report, BIT’s Gambling Policy & Research Unit presents findings from  a study looking at the impact of Activity Statements on gambling behaviour. We designed and tested four different versions of activity statements (see below), via an online randomised control trial (RCT) with 5463 people who gamble in the…
  • Blog
  • 14th Aug 2023

Moving to scale: highlights from year 2 of the gambling unit, and looking ahead to year 3

The past 12 months have seen big changes in the UK gambling space. The release of the white paper, of course, but also the largest fine for a gambling operator, partly for failing to protect those who gamble from harm. The end of these 12 months also marks the end…
  • Blog
  • 18th May 2023

We analysed the design features of 100 slot game adverts—here’s how

We analysed 100 slot game ads — and found dozens of behavioural biases
  • Blog
  • 9th Dec 2022

Atypical paths to play: Women, ethnic minorities & gambling related harms

Historically, gambling research has focused on the white male gambler. However this risks neglecting the growing number of women and ethnic minorities who are experiencing gambling harms
  • Blog
  • 6th Jul 2022

Three ways gambling websites could be harming their customers

The gambling industry has long embraced behavioural science. Think of the ways casinos are designed to attract customers and keep them betting. You enter and immediately see eye-catching slot machines. There are flashing lights and the sound of games being won, you can feel the energy. There are no clocks or…
  • Report
  • 6th Jul 2022

Using a Behavioural Risk Audit to identify harmful design features on gambling websites

In the latest work by the Gambling Policy and Research Unit, we carried out research into gambling operator sites, to identify design features that may harm people by leveraging behavioural biases.