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- Blog
- 29th Jun 2023
Buy Now Pay Later: What are the risks and benefits to consumers?
Buy Now, Pay Later is changing consumers’ behaviour. Our new research shows it is considered a beneficial option by many people but there are ways to better support consumers
- Blog
- 31st May 2023
Want to protect consumers? Understand what makes them tick
Consumer protection is key, according to the White House. From giving mobile users greater choice over where they get their apps to banning surprise “resort fees” foisted on would-be vacationers at the last second, federal initiatives span across consumer-facing markets and dozens of agencies. The idea is that removing irritants…
- Report
- 30th May 2023
What can gambling support providers do to increase service uptake?
Roughly 4 in 10 people who have the greatest need for gambling treatment and support do not seek any form of treatment, advice or support. The Behavioural Insights Team’s (BIT) Gambling Policy and Research Unit (GPRU) collaborated with the TalkBanStop (TBS) to develop recommendations for how support service providers can…
- Report
- 18th May 2023
Features Used in Online Slot Game Adverts
This report from BIT's Gambling Policy & Research Unit involved a study of 100 online slot game adverts from August 2022 to February 2023, looking for features that could mislead people or encourage them to gamble more than they can afford. The most common features in slot game adverts found…
- Working paper
- 4th May 2023
BIT Working Paper No. 002 / Moral appeals reduce simulated panic buying behaviour
We report the results of an online experiment with a representative sample of Australians. After seeing a hypothetical scenario where a new COVID-19 outbreak has been announced and the government has imposed some restrictions, participants received one of three intervention messages (or a no-message control) designed to reduce panic buying.
- Blog
- 27th Apr 2023
High stakes for gamblers
After six ministers, four culture secretaries and too many years of waiting, the gambling white paper is finally here. Policy reviews tend not to set the pulse racing, but this one has the potential to make a real difference for a very vulnerable group of people.
- Person
Riona Carriaga
Riona is an Associate Advisor at BIT Canada, where she applies behavioral insights to enhance health, wealth and happiness. Prior to joining BIT, she worked as a cognitive psychology researcher investigating financial shocks and gender bias, a human capital consultant, and a systems analyst for public health. Riona holds a…
- Current project
Exploring the impact of feedback on gambling behaviour
In year 2 of the Gambling Policy and Research Unit, we are exploring how consumers engage with and use gambling management tools offered by Gambling operators. One focus of ours is on the potential impact of providing feedback to customers regarding their gambling behaviour, in the form of activity statements.…
- Blog
- 15th Mar 2023
How to improve quality of work using Behavioural Insights
The latest UK figures show that over a fifth of people aged 16-64 are out of the labour force (neither working nor looking for work). Some of the reasons for inactivity are financial, but others are much more than financial.
- Person
Sai Ming Liew
Sai Ming is a Senior Advisor in the Singapore office working across a range of policy domains. Before joining BIT, Sai Ming led the Behavioural Insights Unit at the Ministry of Health in Singapore where he worked with and trained public healthcare policy and operations teams to apply behavioural insights. Sai Ming holds a Bachelor of Science in…