In year 2 of the Gambling Policy and Research Unit, we are exploring how consumers engage with and use gambling management tools offered by Gambling operators.
One focus of ours is on the potential impact of providing feedback to customers regarding their gambling behaviour, in the form of activity statements. We hope to build on the evidence by running an online trial on our Predictiv platform, testing different designs of statements.
We warmly welcome any feedback from gambling operators, policymakers and researchers, to support this project.
