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Terms of Use – Networky

Terms of Use – Networky 

Welcome to the terms of use for the Networky website (the “Site”). These are our rules if you want to use the Site. If you register to use Networky, you agree to follow these rules. 

1. What is Networky? 

Networky is a messaging service that helps organisations and people build and strengthen connections and relationships. Each organisation that uses Networky will have access to the messaging platform and will be able to message individuals in other organisations. 

2. Your personal information 

When you register to use Networky, or when an organisation has registered you, we will collect certain personal information about you in order to implement the messaging service, and to measure how well the messaging service is working. Your organisation may also be involved in a study to evaluate the effectiveness of Networky on helping to build and strengthen relationships, in which case, your information, including the message content, will be used for the purposes of the study. Please refer to the privacy notice which can be found on your Networky chat page. You will have been provided with a direct link to your chat page by email or by text. 

3. Changes to these rules 

We may change these rules at any time but if we do we will publish any changes on the Site. Please read and check that you are happy with any changes to the rules. If you continue to use the Site, you have agreed to follow the new version of the rules.  If you do not accept them, please stop using the Site. 

4. Changes to Networky

We can change Networky at any time and for any reason such as:

  • to improve the look and feel of the Site, 
  • to make it easier to use
  • to add content 
  • to delete or change content 

We do not guarantee that the Site, or any content on it, will be complete, up to date and free from all errors. 

5. Access to the Site 

We do not guarantee that the Site, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw, discontinue or change all or any part of our Site, or your access, without notice. We will not be liable to you if for any reason our Site is unavailable at any time or for any period.

You are responsible for making arrangements to access the Site and for ensuring that all persons who access our Site through your internet connection are aware of these terms and that they comply with them.

The Site is directed to people residing in the United Kingdom. We do not represent that content available on or through the Site is appropriate for use or available in other locations.

You are responsible for all mobile data plans, internet fees and any other fees and taxes that may be associated with your use of the Site. 

6. Registration 

You may only access the Site if you are a registered user.  You will be provided with a personalised link to access the Site.  Keep your personalised link secret and don’t let anyone else use your account. If you think anyone else has access to your account, please tell us as soon as possible by clicking “Report abuse” on your Networky chat page or by emailing

Do not pretend to be anyone else or use false or incorrect information to set up your account. Please inform us as soon as possible if the details you used to register are incorrect or have changed. 

7. Rules when using the Site and Networky’s messaging service 

a) Don’t let anyone else use your account. 

b) Don’t use anyone else’s account. 

c) Don’t use Networky to do anything illegal or unethical. This includes engaging in any anti-competitive behaviour including (but not limited to) sharing competitively sensitive information, discussing tenders, planning or engaging in price fixing, and market sharing. Short guides to complying with competition law can be found here and here.  Don’t change anything about Networky, upload any type of virus or do anything that would interfere with how Networky works. 

d) Don’t send spam or marketing messages. 

e) If someone asks you to stop sending them messages, stop immediately even if you do not feel like you have done anything wrong. 

If you want to stop receiving messages at any time, you have the following options: 

a) Ask the person you have been partnered with to stop messaging you; and/or

b) Use the Report Abuse button located on the top right of your Networky chat page; and/or

c) Decide to opt out of the Networky service, and follow the opt out instructions on your Networky chat page.

We will do our best to assess any possible risks for users of the Networky messaging service, and we will decide in each case whether it is appropriate to moderate messages (including what kind of moderation to use) in the light of those risks. 

However, unless mandated under a separate agreement, we are under no obligation to oversee, monitor or moderate messages. We expressly exclude our liability for any loss or damage arising from the use of the messaging service in any way that breaks our rules or our Content Standards (as set out below). 

8. Content standards 

Everyone should feel happy and safe using Networky. Any messages you send must comply with our Content Standards. Content must not:

  • Contain lies about anyone;
  • Be offensive or hateful;  
  • Include sexually explicit language or pictures; 
  • Promote violence;
  • Promote discrimination based on race, sex, religious or philosophical belief, nationality, disability, sexual orientation or age;
  • Infringe any copyright, database right, trade mark or any other intellectual property right of any other person; 
  • Be in breach of competition laws; 
  • Be likely to deceive any person;
  • Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidentiality; 
  • Promote any illegal activity;
  • Be threatening or abusive; 
  • Be likely to harass, upset, embarrass, alarm or annoy any other person. 

9. Suspension and termination 

If you do not comply with our rules regarding the use of Networky and the Content Standards set out above, this may be a material breach and/or may result in our taking all or any of the following actions:

  • Immediate, temporary or permanent withdrawal of your right to use our Site;
  • Issue you a warning; 
  • Issue legal proceedings against you, including for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach; 
  • Provide information to the police or other regulatory authorities as necessary. 

10. Intellectual Property Rights 

We are the owner or the licensee of all intellectual property rights in our Site, and in the material published on it.  Those works are protected by copyright, and other intellectual laws and treaties around the world.  All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our Site for your personal use and you may draw the attention of others within your organisation to content posted on our site, without linking them to any Networky chat page directly (because this is a personal, secret link). Other than for these reasons, you may not use or copy our logos or any other images or content we create without our approval.

If you print off, copy or download any part of our Site in breach of these terms, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

11. Limitation of Liability 

Nothing in these terms excludes or limits our liability for death or personal injury arising from our negligence or the negligence of our employees, agents and subcontractors, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our Site;
  • use of or reliance on any content displayed on our Site; or
  • actions taken in response to breaches of our rules relating to using the messaging service and its Content Standards. 

We will not be liable for any loss or damage caused by a virus, denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our Site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

12. Indemnification 

If anyone brings a claim against us related to your actions or content on the Site, you will, to the extent permitted by law, indemnify and hold us harmless from and against all liabilities, damages, losses and expenses of any kind (including reasonable legal fees and costs) relating to, arising out of, or in any way in connection with any of the following: (a) your access to or use of the Site and Networky’s messaging services; (b) your breach of our rules or any relevant laws; or (c) any misrepresentation made by you. You will cooperate as fully as required by us in the defence or settlement of any claims. 

13. Viruses 

We do not guarantee that our Site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our Site. You should use your own virus protection software.

You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.

14. Linking to our Site 

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our Site in any website that is not owned by you.

Our Site must not be framed on any other site, nor may you create a link to any part of our Site other than the home page.

We reserve the right to withdraw linking permission without notice.

If you wish to make any use of content on our Site other than that set out above, then please contact us using the contact details at the end of these Terms.

15. Applicable Law 

These Terms are governed by English law. You and we both agree to the exclusive jurisdiction of the courts of England and Wales.

Who we are and how to contact us 

The Site is operated by Behavioural Insights Limited. 

We are a limited company registered in England and Wales with registered number 08567792. Our registered address is 58 Victoria Embankment, London, EC4Y 0DS.  Our VAT number is 240547425.

To contact us, please write to Behavioural Insights Ltd, 58 Victoria Embankment, London, EC4Y 0DS or email us at