Local government finds itself on the front line of some of society’s most significant challenges. On top of providing the day-to-day services we take for granted, it must also provide urgent support to the most vulnerable adults and children in their areas.
We work with local partners internationally, offering support to dozens of cities and authorities across the UK and US. At BIT, we recognise the immense responsibility local governments bear in ensuring the wellbeing of their communities. Our mission is to use behavioural insights to empower them with the knowledge and tools needed to navigate these challenges effectively.
Featured work
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AI & BI : Building Trustworthy Tools - Testing AI chatbots in Public Service
We need powerful and safe frontier AI models. But we also need an interface that people trust and want to use. That’s why we’re running an experiment to understand how…
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How can benefits calculators and grants portals help the financially vulnerable?
According to the social policy company Policy in Practice, £19 billion in benefits go unclaimed in the UK each year. The cost of living crisis will likely result in this…
How can we help?
Our key behavioural insights consultancy service areas encompass the various stages of a project, from understanding behaviour to testing and evaluation.
The team has worked with local governments around the world, with projects ranging from childcare and education to waste management and the rental sector.
More on local government and services
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Increasing economic mobility by bringing together nine US cities
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Improving Workplace Diversity in the Public Sector with Behavioural Insight Strategy
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Promoting better waste management with behavioral insights
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Dónde hemos estado y hacia dónde vamos: América Latina y el Caribe
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Where we’ve been and where we’re going: Latin America and the Caribbean
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Results from (probably) the first behavioural experiments with landlords in the UK
