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21-30 of 48 results

  • Blog
  • 6th Nov 2020

Applying behavioural insights to public transport pricing complexity

Navigating the pricing structures of public transport systems in new cities is something even experienced travellers dread. There’s lots of different things to think about: the mode of transport you’d like to use; the distance you’re travelling; and even time of day changes to transport fares. We worked with Infrastructure Victoria…

  • Academic publication
  • 5th Nov 2019

Nudging early reduces administrative burden: Three field experiments to improve code enforcement

In the past decade, public sector organizations around the world have worked to simplify administrative processes as a way to improve user experience and compliance. Academic evidence on administrative burden supports this approach and there is a strong body of research showing that learning costs, compliance costs, and psychological costs…

  • Blog
  • 20th Jun 2019

Creating opportunities for economic mobility in US cities

Integrating behavioural science into the heart of social programs

  • Blog
  • 12th Jun 2019

Integrating health and social care: making it work for staff

Navigating the challenges facing local government

  • Report
  • 24th Jan 2019

The Behavioural Insights Team Annual Update Report 2017-18

Latest results from the team, covering issues from healthcare to humanitarian aid.

  • Blog
  • 2nd Aug 2018

Improving communications using behavioural insights - new results from TEST + Build

TEST + Build, one of our growing range of BI Ventures, draws on behavioural insights to improve communications. Since launching last year, we have worked with nine organisations to send out over 55,000 communications. One of those organisations was Mansfield Council. Using TEST + Build to encourage more households to…

  • Blog
  • 27th Jul 2018

Encouraging retirement planning through behavioural insights

Think about yourself the day after you retire. Will you be spending more time with your friends and family? Does this question make retirement feel closer, more real? In a recent study with over 70,000 people, this simple prompt substantially increased engagement with retirement planning. It was more effective than…

  • Blog
  • 20th Jul 2018

Improving the annual electoral canvass

What we found in our trial surprised us: our most effective intervention was the business-as-usual letter repackaged in a modified envelope.

  • Blog
  • 1st Jun 2018

What should government pay attention to?

This is the fourth blog in our Behavioural Government series, which explores how behavioural insights can be used to improve how government itself works. You might say - whatever the public cares about. The fact that people care about an issue is of course important in a democracy - no…

  • Report
  • 25th Apr 2018

Increasing responses to the annual canvass in Hackney and Hull

Final report