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  • Person

Elliot Hoffman

As a Program Manager with BIT, Elliot supports operations across a diverse portfolio of social impact projects focused on improving health, sustainability, and mobility for people and cities in the U.S. and internationally. Prior to joining BIT, Elliot served in a strategic support function at a global investment firm where…

  • Person

Rhys Campbell

Rhys is a Senior Advisor in the Local Government team based in London. He leads much of BIT's work with Local Authorities, covering a range of topics such as social care, sustainability, and improving local service delivery. Prior to joining BIT, Rhys worked in a range of senior policy and…

  • Person

Cameron Knott

Cameron is the Research Lead for our Singapore office, overseeing all research projects in Singapore and across the region. He also leads a set of flagship research projects and external training - including the BI Practitioner Program, a 13-week intensive course that trains Singaporean civil servants how to manage research…

  • Person

Faisa Abdi

Faisa is an Advisor working in the Health and Wellbeing team. Since joining BIT, Faisa spent time in the Research and Evaluation team, working across a range of policy areas. Before joining BIT, Faisa worked as a consultant advising clients on how to replicate and scale social impact programs, both…

  • Person

Tim Hardy

Tim is a Research Advisor in the Research and Evaluations team. He works on experimental and quasi-experimental evaluations across a variety of policy areas such as energy and sustainability, equality and diversity, local government and services, and work and the economy. Before joining BIT, Tim completed an MPhil in Economics…

  • Academic publication
  • 5th Nov 2019

Nudging early reduces administrative burden: Three field experiments to improve code enforcement

In the past decade, public sector organizations around the world have worked to simplify administrative processes as a way to improve user experience and compliance. Academic evidence on administrative burden supports this approach and there is a strong body of research showing that learning costs, compliance costs, and psychological costs…

  • Person

Micah Melia

Micah is a Principal Advisor and the Head of Research at BIT Americas. She collaborates with city governments to implement behavioral insights and conduct cost-effective evaluations across various policy domains. Micah leads BIT Americas' research team, facilitates internal capacity building, and ensures the quality of research projects spanning the organization's…

  • Person

Kirstie Paul

Kirstie is an Advisor with BIT Americas and works primarily on helping local and city governments apply behavioral insights to policy. Kirstie holds a BSc in Psychology from the University of Bath and an MA in Clinical Psychology from Columbia University. Prior to joining BIT, Kirstie worked in various psychology…

  • Person

Marta Garnelo Caamano

Marta is a Principal Advisor at BIT Americas. She works with government agencies to design and evaluate policies and services informed by behavioral science. Since joining the team in 2016, Marta has worked on policies to promote gender equality, reduce violence, and improve public health and educational outcomes. She has…

  • Blog
  • 20th Jun 2019

Creating opportunities for economic mobility in US cities

Integrating behavioural science into the heart of social programs